EXPERT TRAINING DESIGN & FACILITATION

Engaging and collaborative techniques, tailored entirely to your needs

Our expertise

I’m here to bring learning to life, providing virtual and in person learning solutions that break free from traditional, uninspiring methods, giving your learners (then customers!) the ultimate experience.

This is Development Reimagined.

GUEST & CUSTOMER EXPERIENCE

I offer a range of solutions to take your service offering to the next level, including:

  • Team & brand culture

  • The Ultimate Experience workshop

  • Problem Resolution

  • Upselling

  • Service observations

DESIGN & DELIVERY

Need a quick virtual? Or a week long in-person workshop? Or something in between?

I'll design and deliver a workshop to engage and inspire your learners to think differently to unleash their potential. I adopt LEGO Serious Play to engage your team to think deeper!

I’m expert at Zoom, MS Teams, Adobe Connect & WebEx, so you’re in safe hands!

AI & PSYCHOMETRICS

Emergenetics

Dive into a globally utilised profiling tool used to help people like yours get the most out of themselves and each other. Through completion of the Emergenetics workshop, participants can expect to:

  • Discover their own strengths, and discover their potential

  • Understand their thinking and behavioural attributes, and how they play out day to day

  • Optimise their engagement and collaboration with others

Artificial Intelligence

New to ChatGPT? Queasy about it? Or use it but know it can do more?

This is the workshop for you! Learn how to get ChatGPT working hard and smart for YOU via our virtual workshop.

TEAM DEVELOPMENT

Regardless of your needs, I’m expert in supporting your team to be the best THEY can be, developing knowledge, skills, and core behaviours.

  • Onboarding

  • Culture

  • Team building

  • Leadership development

  • Productivity

  • Train the Trainer

  • Presentation skills

  • Coaching

  • Sales

CASE STUDIES

I've partnered with organisations big and small to to nurture their teams and programmes. Take a look at what we've achieved together: